Category: Uncategorized

  • Emotional Unpredictability: The Leadership Red Flag No One Talks About

    Emotional Unpredictability: The Leadership Red Flag No One Talks About

    Leadership conversations in Veterinary Medicine often focus on operational performance. Metrics. Staffing. Efficiency. Client satisfaction. All critical. But there is a quieter leadership variable that influences every one of those outcomes, and it rarely makes it onto dashboards. Emotional predictability. Or more specifically, the absence of it. Because when leadership emotional regulation is inconsistent, the…

  • The Pillars of Leadership in Veterinary Medicine (and Why One Crack Affects Everything)

    The Pillars of Leadership in Veterinary Medicine (and Why One Crack Affects Everything)

    At its core, leadership has a simple purpose: To provide purpose, direction, and motivation. This definition is used across leadership disciplines, from organizational psychology to healthcare to military doctrine, because it captures what leadership is meant to do rather than what titles are meant to signal (Kotter, 1990; Northouse, 2022). In veterinary medicine, where work…

  • Why Veterinary Medicine Is So Expensive (and Why That’s Not the Same as “Overpriced”)

    Why Veterinary Medicine Is So Expensive (and Why That’s Not the Same as “Overpriced”)

    Few topics create as much tension in veterinary medicine as cost. Clients feel shocked and overwhelmed.Veterinary teams feel blamed and misunderstood.Conversations become emotionally charged on both sides of the exam table. To understand why veterinary care is expensive, we have to move beyond emotion and look at how the system is designed. The reality is…

  • How Lean Six Sigma Can Be Applied to Veterinary Medicine (Without Losing the Human Side)

    How Lean Six Sigma Can Be Applied to Veterinary Medicine (Without Losing the Human Side)

    Lean Six Sigma is often misunderstood in veterinary medicine. It’s frequently associated with manufacturing, rigid productivity metrics, and pressure to do more with fewer people. In a profession built on care, ethics, and emotional labor, that association can feel deeply misaligned. But Lean Six Sigma, when applied correctly, is not about squeezing people. It is…

  • Emotionally Intelligent Leadership Tools

    A practical series for leading humans doing hard work This series is for leaders who care deeply, work in high-pressure environments, and want tools that actually help teams function better, not just sound good in theory. Each post introduces one emotionally intelligent leadership tool, explains why it works, and shows how to use it without…

  • Emotionally Intelligent Leadership Tool #1 : The Reset Tool

    Do you consider yourself a fun leader? I do. And I’m not afraid to say it. Not because work is a joke, but because tension is real, especially in veterinary medicine, and teams need healthy, intentional ways to release it. Fun leadership is often misunderstood. It gets lumped in with being unserious or unprofessional. But…